Privacy Notice
*This document was last updated in August of 2023*
I. Privacy Principles
Pro Wellness Club, LLC values its customers and website visitor’s privacy. This Privacy Notice
applies to all information gathered or maintained by Pro Wellness Club, LLC at
https://theprowellnessclub.com as well as information transmitted by us via telephone, fax or
e-communication and sets forth our current privacy practices with regard to the information we
collect when you or your computer interacts with our website.
Our site may contain links to affiliated company websites. We are not responsible for the
privacy practices, security measures or content of any such websites. Since we do not have
control over Privacy Policies of any third party, we recommend and encourage you to review
Privacy Policies of all merchants and third parties before you provide any Personal Information
or complete any transaction with such parties.
II. Definitions
A. Cookies. “Cookies” are small pieces of information that are stored by your browser on your
computer’s hard drive. Cookies cannot be used to run programs or deliver viruses to your
computer. When you are given access to the web site with a login and password, we send a small
bit of code (a cookie) back to your hard drive via your browser where it is stored temporarily
until you close your browser. The Ark Group, LLC. may use cookies to personalize or enhance your
user experience. You have the ability to accept or decline cookies. If you decline cookies by
changing your browser settings, then be aware that this may disable some of the functionality on
our website.
B. IP Address. We use your IP address to help diagnose problems with our server, and to
administer our web site. Your IP address is also used to help identify you and to gather basic
demographic information.
III. Your Privacy
Pro Wellness Club, LLC is committed to protecting your privacy. By accessing Pro Wellness Club, LLC via
our website at https://portal.theprowellnessclub.com, you acknowledge full understanding of our
Privacy Notice and freely consent to the information contained in this Privacy Notice. Although
it is necessary in the conduct of business to obtain and use personal information regarding
individuals whom we serve, we shall employ and follow sound, reasonable and ethical practices to
protect every individual’s right to privacy. That being said, most of the information on our
website is available to you without the need to disclose any Personal Information. Accordingly,
the following principles shall govern the gathering, use and dissemination of any Personal
Information gathered by The Ark Group, LLC:
- A. We DO NOT sell customer information.
- B. We DO NOT provide customer information to persons or organizations outside of our
affiliated companies for marketing purposes.
- C. We contractually require any person providing products or services on our behalf to
protect the confidentiality of Personal Information.
- D. We DO NOT sell, trade, or rent your Personal Information to others.
- E. We Do Not use or disclose any information outside our affiliate companies, except as
required and accepted by law as outlined in Section D.
IV. Security
Transmissions over the internet are never 100% secure or error free. However, we take reasonable
steps to protect your Private Information from loss, misuse, unauthorized access, disclosure,
alteration and/or destruction.
V. Disclosure of Personal Information
- A. What Can I Do Without Disclosing Any Information? Most of our website is available to you
without entering any personal information. You can learn about our services and click on
links to other websites without providing any information.
- B. Do I Need To Submit Personal Information? Most of the information on our website is
available to the general public. However, should you choose to purchase a service via the
website, you will be required to enter information such as name, address, phone number and
credit card information.
- C. What Information Do We Collect And How Do We Collect It? Through the site, we receive
data that you actively submit as well as data that we track:
- D. Will Any Of The Personal Information Collected Be Disclosed To Outside Parties? We are
not in the business of selling or renting your information. We do not share your personally
identifiable information with others, except as follows: We may share limited information
with trusted business partners, Anyone who has access to your information contractually is
obligated to keep your information confidential. We may share your information as required
by law or in the interest of protecting or exercising our or other’s legal rights, without
limitation, in connection with requests from law enforcement officials and in connection
with court proceedings. We may share or transfer your information in connection with a
prospective or actual sale, merger, transfer or other reorganization of all or parts of our
business. Also, we reserve the right to fully use and disclose any information that is not
in personally identifiable form (such as statistics and survey results that do not identify
you individually by name).
- E. Why do we collect data? We collect passively tracked data primarily for purposes of
administering, protecting, and improving our site and our systems, to better understand the
preferences of our site visitors, to identify server problems, to compile aggregated
statistics about site usage, and to help personalize your experience on our site. We do not
deliver third party online advertisements on our sites, but we advertise our products and
services on others' websites.
We collect actively submitted data primarily for two purposes: Firstly, for the purpose for which
you originally sent us the data (e.g., to provide information to you and secondly, for purposes
of contacting you to further discuss your interest in our company, the services we provide and
ways we can improve them to provide information on services, promotions, and events. You can opt
out of receiving marketing emails as explained below.
Actively Submitted Data: When you request information, subscribe to a mailing list or for a
service, respond to an online survey or otherwise actively send us data, we usually collect data
such as your name, e-mail address(es), mailing address(es), telephone number(s), and certain
information related to the business you represent such as number of employees and industry type.
You can opt out of providing information by not entering it when asked and, if such information
is required in order to allow us to respond to your inquiry, you will receive a notice advising
you of this. In each such instance, you will know what data we collect through the site, because
you actively submit it.
Passively Tracked Data: When you visit the site, we also passively track information on your
computer and Internet connection, such as the IP address of your computer and/or Internet
service provider, the date and time you access the site, the Internet address of websites from
which you link to our site, the computer technology you are using and your movements and
preferences on our site. We use technology that many other websites employ, including, without
limitation, "cookies" or small data files stored on your computer's hard drive, to collect such
information. In some instances, we also use cookies to collect information in connection with
future visits from that website, to recognize you as a previous visitor, or to track your
activity on our site. If you follow a link to the site from an affiliate or promotion, we store
information about your arrival from that affiliate or promotion in a session cookie. You do not
need to have cookies turned on to visit our site. You can refuse cookies by turning them off on
your browser but if you want to access webpages that require registration, you need to accept a
mandatory session cookie, which you can delete after you leave the site.
Combinations: Unless you also actively submit personal information such as your name or address,
passively tracked data does not typically allow us to identify you personally (even though it
can theoretically be done, we do not have the means or an interest to find out who you are,
unless you identify yourself voluntarily through an active submission of data). To the extent
permitted by applicable law, we reserve the right to combine passively tracked data with
personal data that you actively submit.
VI. Changes to Privacy Notice
Pro Wellness Club, LLC reserves the right to change, modify, add, or remove portions of this entire
Privacy Notice from time to time and at any time. When we do, we will also revise the “Last
Updated Notice” at the top of this page. We encourage you to periodically review this Privacy
Notice to stay informed about how we are helping to protect the Personal Information we collect.
By accessing this site, you acknowledge and accept the current version of this Privacy Notice as
posted on the site at that time.
VII. Consent
By reviewing our website, you consent to the collection and use, of the information you disclosed
in accordance with this Privacy Notice. Your continued use of our website constitutes your
consent to our Privacy Notice and all future updates.
VII. Notice to California Residents
Scope
This section applies only to California residents. This section describes how we collect, use,
and share Personal Information of California residents in our capacity as a “business” under the
California Consumer Privacy Act (“CCPA”) and their rights with respect to that Personal
Information. For purposes of this section, the term “Personal Information” has the meaning given
in the CCPA but does not include information exempted from the CCPA (such as information that is
governed by the federal Gramm-Leach-Bliley Act or the California Financial Information Privacy
Act). In some cases, we may provide a different privacy notice to certain categories of
California residents, such as job applicants, in which case that notice will apply instead of
this section.
California privacy rights
California residents have the rights listed below under the CCPA. However, these rights are not
absolute, and in certain cases we may decline your request as permitted by law.
- Information. You can request the following information about how we have collected and used
your Personal Information during the past 12 months:
- The categories of Personal Information that we have collected
- The categories of sources from which we collected Personal Information
- The business or commercial purpose for collecting and/or selling Personal Information
- The categories of third parties with whom we share Personal Information
- The categories of Personal Information that we sold or disclosed for a business purpose
- The categories of third parties to whom the Personal Information was sold or disclosed for a
business purpose
- Access. You can request a copy of the Personal Information that we have collected about you
during the past 12 months.
- Deletion. You can ask us to delete the Personal Information that we have collected from
you.
- Opt-out of sales. You can opt out of any sale of your Personal Information.
- Opt-in. We do not knowingly collect the Personal Information of individuals under the age of
16. If we know that you are 13-15 years of age, we will ask for your affirmative
authorization to sell your Personal Information before we do so.
- Nondiscrimination. You are entitled to exercise the rights described above free from
discrimination as prohibited by the CCPA.
Exercising rights to information, access, and deletion
You may submit requests to exercise your right to information, access, or deletion at
customersuccess@theprowellness.com.
Notice of right to opt out of the “sale” of Personal Information
Like many companies, we may use services that help deliver interest-based ads to you. Our use of
some of these services may be classified under California law as a “sale” of your Personal
Information to the advertising partners that provide the services because they collect
information from our individuals on our Sites (for example, device data and online activity
data) to help them serve advertisements more likely to interest you. You can request to opt out
of this “sale” of your personal information by emailing us at
customersuccess@theprowellness.com.
General information for exercising your rights
We cannot process your request if you do not provide us with sufficient detail to allow us to
understand and respond to it.
We will need to verify your identity to process your information, access and deletion requests
and reserve the right to confirm your California residency. To verify your identity, we may
require government identification, a declaration under penalty of perjury or other
information.
Your authorized agent may make a request on your behalf upon our verification of the agent’s
identity and our receipt of a copy of a valid power of attorney given to your authorized agent
pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with
such a power of attorney, you must provide your agent with written and signed permission to
exercise your CCPA rights on your behalf, provide the information we request to verify your
identity, and provide us with confirmation that you have given the authorized agent permission
to submit the request.
Personal Information that we collect, use, and disclose
The chart below summarizes the Personal Information we collect by reference to the categories of
Personal Information specified in the CCPA (Cal. Civ. Code §1798.140) and describes our
practices currently and during the 12 months preceding the effective date of this Online Privacy
Policy. Information you voluntarily provide to us, such as in free form webforms, may contain
other categories of personal information not described below.
Statutory category of Personal Information (“PI”) (Cal. Civ. Code §
1798.140)
Commercial information (only in relation to individuals using the Service for Estate Planning
Documents)
PI we collect in this category (See “Personal information: How we collect and generate it” above
for description)
- Contact data
- Financial data
- Transactional data
PI Sources
- You
- Affiliates
- Third party sources
Business / commercial purpose for collection
Please review the above Section V. “Disclosure of Personal Information”
Categories of third parties to whom we “disclose” PI for a business purpose
- Pro Wellness Club affiliates
- Service providers
- Advertising partners
- Business and marketing partners
- Professional advisors
- Authorities and others
- Business transferees
Categories of third parties to whom we “sell” PI.
None
Statutory category of Personal Information (“PI”) (Cal Civ. Code §
1798.140)
Identifiers
PI we collect in this category (See “Personal information: How we collect
and generate it” above for description)
- Contact data
- Device and online identifiers and related data
- Internet, application, and network activity data
PI Sources
- You
- Affiliates
- Third party sources
- Cookies and Other Tracking Technologies
Business / commercial purpose for collection
Please review the above Section V. “Disclosure of Personal Information”
Categories of third parties to whom we “disclose” PI for a business
purpose
- Pro Wellness Club affiliates
- Service providers
- Advertising partners
- Business and marketing partners
- Professional advisors
- Authorities and others
- Business transferees
Categories of third parties to whom we “sell” PI
Advertising partners
Statutory category of Personal Information (“PI”) (Cal. Civ. Code §
1798.140)
Internet or Network Information
PI we collect in this category (See “Personal information: How we collect
and generate it” above for description)
- Device and online identifiers and related data
- Marketing data
- Internet, application, and network activity data
- Location data
PI Sources
- You
- Affiliates
- Third party sources
- Cookies and Other Tracking Technologies
Business / commercial purpose for collection
Please review the above Section V. “Disclosure of Personal Information”
Categories of third parties to whom we “disclose” PI for a business purpose
- Pro Wellness Club affiliates
- Service providers
- Advertising partners
- Business and marketing partners
- Professional advisors
- Authorities and others
- Business transferees
Categories of third parties to whom we “sell” PI
Advertising partners
Statutory category of Personal Information (“PI”) (Cal. Civ. Code §
1798.140)
Online Identifiers
PI we collect in this category (See “Personal information: How we collect
and generate it” above for description)
- Device and online identifiers and related data
- Marketing data
- Internet, application, and network activity data
- Location data
PI Sources
- You
- Affiliates
- Third party sources
- Cookies and Other Tracking Technologies
Business / commercial purpose for collection
Please review the above Section V. “Disclosure of Personal Information”
Categories of third parties to whom we “disclose” PI for a business purpose
- Pro Wellness Club affiliates
- Service providers
- Advertising partners
- Business and marketing partners
- Professional advisors
- Authorities and others
- Business transferees
Categories of third parties to whom we “sell” PI
Advertising partners
Statutory category of Personal Information (“PI”) (Cal. Civ. Code §
1798.140)
Sensitive Personal Information (only in relation to individuals using the Service for Estate
Planning Documents)
PI we collect in this category (See “Personal information: How we collect
and generate it” above for description)
- Financial data
- Government-issued identification data
PI Sources
- You
- Affiliates
- Third party sources
Business / commercial purpose for collection
Please review the above Section V. “Disclosure of Personal Information”
Categories of third parties to whom we “disclose” PI for a business
purpose
- Pro Wellness Club affiliates
- Service providers
- Professional advisors
- Authorities and others
- Business transferees
Categories of third parties to whom we “sell” PI
None
Disclosures of personal information to third parties for their
direct-marketing purposes
California residents may send requests to customersuccess@theprowellness.com for identification of
third parties to whom we have disclosed your personal information during the preceding calendar
year for such third parties’ direct-marketing purposes. In your request, you must include the
statement “Personal Information Disclosure Request" and provide your first and last name and
mailing address and certify that you are a California resident. We reserve the right to require
additional information to confirm your identity and California residency. Please note that we
will not accept requests via telephone, mail, or fax, and we are not responsible for notices
that are not labeled or sent properly, or that do not have complete information.
For More Information:
For questions or concerns about this Privacy Notice, please contact us at the following
address:
Pro Wellness Club, LLC
Attn: Privacy Officer
P.O. Box 540217
Omaha, NE 68154
